PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email and SMS marketing (if applicable): With your permission, we may send you emails and SMS messages about our store, new products, and other updates.


ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting and using that information for that specific purpose only.

If we ask for your personal information for another reason, such as marketing purposes, we will ask you directly for your explicit consent or provide you with the opportunity to decline.

How can I withdraw my consent?

If after giving your consent you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at contact@unsolvedhunts.com or by mail at:

UNSOLVED
249 rue du Faubourg Saint-Martin
75010 Paris – France


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Your data is stored on secure servers protected by a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your purchase transaction is retained only as long as necessary to complete your order. Once the transaction is finalized, this information is deleted.

All direct payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.


ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies carefully so you can understand how your personal information will be handled by these providers.

Please note that some providers may be located in or have facilities located in a jurisdiction different from yours or ours. If you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions of Sale and Use.

Links

You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements carefully.


ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-standard security measures.


COOKIES

Below is a list of cookies we use. We have listed them so that you can choose whether or not to opt out of cookies.

  • _session_id – unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.)

  • _shopify_visit – no data held, persists for 30 minutes from the last visit; used by Shopify’s internal statistics tracking system

  • _shopify_uniq – no data held, expires at midnight (depending on the visitor’s location) the next day; counts the number of visits to a store by a single customer

  • cart – unique identifier, persists for 2 weeks, stores information about your shopping cart

  • _secure_session_id – unique session identifier

  • storefront_digest – unique identifier, indefinite if the store has a password; used to determine whether the current visitor has access


ARTICLE 7 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at contact@unsolvedhunts.com or by mail at:

UNSOLVED
249 rue du Faubourg Saint-Martin
75010 Paris – France